AI-led customer interviews
Konvolo is your 24/7 customer research department
Run interviews in video, text, or voice
Not everyone wants to type. Some prefer to speak. Others might want a quick tap. Konvolo makes it effortless for customers to share their thoughts in whatever format feels natural.
Start interviews in smart ways
Meet your customers where they are
Connect with them via web, in-app, messaging, email, presentations, or offline—wherever they are.
Interview in your app or separate page
Embed them, pop them up, or open them in a new page—whatever works best.
Analyze everything in minutes
Konvolo organizes all interviews and finds key insights instantly. Also, you can just ask it what you want to know—it’s like having a research analyst on demand.
Ask anything about your interviewees
What do our users think about the new feature? What’s important for people when they buy shoes? Why are customers unhappy with our onboarding?
See interview summaries
Explore AI-generated insights
Set the topic, tone, and context
Easily decide how the AI interviewer should behave, what it should ask questions about, and make sure it knows about your business, your product, or other things that are relevant. No coding required.
Get quality and quantity at the same time
Track numeric ratings and metrics while uncovering the real reasons behind them.
Ratings & metrics
Ask for NPS, a 1–5 score, or any numeric input.
Auto-filled fields
Capture details like shoe size or ARR straight from conversations.
Charts & context
See clear graphs alongside the stories people share.
Deep follow-ups
If someone rates “2 out of 10,” AI asks why and records the real cause.
Count insights
See how many people talk about different problems, ideas, and topics.
Loved by product leaders
“Before Konvolo, we relied heavily on one-on-one feedback, which lacked the broader insights we needed. Now, we can gather thousands of pieces of feedback and quickly make sense of them, saving valuable time and effort.
Using Konvolo has improved how we connect with our customers. It’s intuitive, easy to implement, and delivers actionable insights that help us prioritize strategically.
My team was pleasantly surprised by how seamless Konvolo was compared to other tools. It’s straightforward, user-friendly, and gives us a closer, more meaningful connection with our users. Just try it—you’ll see the difference!“
Hanna Helle, Product Manager at BankID
“I was positively surprised. I expected it to be just an average chatbot, but it’s much more. It’s a state-of-the-art bot interaction that I’d actually want to use, and I’m sure my users will feel the same.“
Jan Land, VP of Product at OTee
“We spent hours piecing together scattered feedback from different channels. Now, we get organized, in-depth insights in real time, and my team can finally focus on what matters—improving our product. If you’re serious about listening to your customers, Konvolo is a total game-changer.“
Sarah
Frequently asked qustions
What is Konvolo and how does it work?
Konvolo is an AI-powered customer research tool that automatically engages users in smart conversations to gather and analyze feedback in real time.
How do I start running AI interviews with customers?
Sign up for Konvolo, then create and deploy perfectly tailored widgets with AI-led interviews on your website, app or other place so the AI automatically conducts interviews and gathers insights for you.
How much does it cost?
Konvolo’s pricing is a monthly fee based on feedback volume and users, customized to your business needs. Contact us for a personalized quote.
Why should I use Konvolo?
Konvolo automates customer research through AI-driven interviews, delivering continuous insights that save time, reduce costs, and drive smarter product decisions – and brings you closer to your customers.
How do I learn more about this?
Book a demo with our team for a personalized walkthrough and access to case studies.